Account opening

Account opening
that gets you to revenue faster

Dispatch has the deepest custodial network in the industry, so you can open and fund accounts faster wherever you custody.

WHY DISPATCH?

Results you can measure

Dispatch's trusted rails connect directly to each custodian to power the full account lifecycle.

90%

Reduction in
NIGOs

<30 min

Complex account opening,
end-to-end

<5 min

Simple account opening,
end-to-end

<60 s

Processing time from custodian receipt to account opened

Custodial connectivity

Unmatched connectivity to the major US custodians

Dispatch supports the widest range of account types, features, and delivery channels across the major custodians, so you’re covered no matter what you need to open.

Account opening workflow steps connected to Charles Schwab, Fidelity and BNY Pershing

99% account type coverage, including entities, SMA, and TAMP versions.

90% add-on form coverage: supplemental & stand-alone maintenance forms

Dispatch keeps every custodian’s forms, fields, and rules current as they change, so your team never manages updates or works from outdated requirements.

Accounts submitted through Dispatch have straight-through processing times, often opening within a minute of custodian receipt.

Deep custodian integrations give you capabilities like pre-generated account numbers and pre-submission NIGO screening.

Full lifecycle support

Run the account opening lifecycle through one engine

Dispatch covers every step, from the first client touchpoint through the documentation for your books and records. Account opening doesn’t start or stop at the custodian.

Before the custodian

Pull in client data from wherever it already lives, so account opening starts with the information you have.

Request any missing details directly from the client through a secure, intuitive digital workflow.

Add your firm’s forms and disclosures alongside the custodial paperwork in one submission.

Attach supporting documents like trust agreements without leaving the workflow.

Dispatch automatically routes each account through its fastest processing channel, whether by form, wet signature, or direct API.

Dispatch tracks every submission to completion, whether it goes out by API or DocuSign.

Sync new account data back to your CRM and connected systems automatically.

Store every artifact in document storage for your books and records.

Your Firm
The Custodian
Store
Sync Updates
Existing Data
Supporting docs
Request info
Firm Forms
Enterprise

Account opening
tailored to your firm

Configure the experience to your firm’s structure, teams, and processes, down to the office or individual user.

Stacked configuration layers for processes, forms, permissions, team structure, branding, custom dropdowns, account naming and delegated access, with the Dispatch layer highlighted
Smart defaults

Form defaults, personalized dropdowns for custodian IDs like master account and G numbers, and configurable account naming conventions eliminate repetitive entry and errors.

Team Handoffs

Move account-opening requests between advisors and operations teams with clear ownership, automatic notifications, and the full request history preserved.

Broker-dealer ready

Firm-specific logic, forms, and branding deliver the controls broker-dealers need.

Build on Dispatch

Our app or yours

Build custodial connectivity directly into your platform. Advisors open accounts on Dispatch's network of custodians without leaving the tools they already use.

Client stories

Industry leaders run their firms on Dispatch

Proven results for the most complex firms trailblazing the future of wealth management.

We chose Dispatch because they were knowledgeable about not just the financial services space but the custodial partners we work with. Hearing the end users say 'that was fast' was a testament to the thought process that went into the experience.
Brooke Sieb
Head of Product, Hightower Advisors
Brooke Sieb
Dispatch lets us do more with the same people. On a recent protocol transition, we brought more than $200 million in client assets onto the Sanctuary platform in under two weeks. The ROI on the technology has been incredible.
Rob Gaudio
Head of Operations, Sanctuary Wealth
Rob Gaudio
It sounds so simple, but merely getting correct data into forms was our biggest challenge. Dispatch solved it.
Jen Arguello
Director of Operations & Advisor Experience, Fortis Capital Advisors
Jen Arguello

Put new assets to work sooner.

Spend less time opening accounts and more time earning on them.